WHAT ARE THE LOCAL & INTERNATIONAL BENEFITS FOR MY BUSINESS ONCE THE ARUBA QUALITY SEAL (AQS) IS OBTAINED?
By complying with the standards of the Aruba Quality Seal Program and earning the prestigious Aruba Quality Seal, your business will enjoy a variety of benefits:
Greater Customer Satisfaction:
First and foremost, Aruba Quality Seal program ensure that your business is dedicated to providing high quality customer service, thereby promising a satisfactory experience to customers and safeguarding their loyalty to your business.
Greater Trust in Your Business:
The Aruba Quality Seal serves as a badge of honor that tells customers they can trust your business; it was vetted and passed an unbiased auditing process with flying colors, and thus is endorsed by the only destination authority. Not only will you earn the respect and trust of your customers, but you will also gain the respect of other local and international organizations.
Improved Quality of Products/Service:
The audit process focuses on management reviews, qualitative product offering, service skills & training, as well as all general hygienic standard procedures, making the Aruba Quality Seal program a sturdy pillar for continuous improvement and growth within your business. Based on a rigorous system of documentation and analysis, improvements in products and/or services are carefully planned and implemented.
Increased Revenue:
The Aruba Quality Seal program aids businesses in their journey towards increased productivity, providing high value insights into procedures that can make a world of difference to the overall financial performance of businesses.
Increased Efficiency, Lower Costs:
Aruba Quality Seal standards provide a clear framework that enables your business to become a well-oiled machine! Since all business processes are documented, fewer errors occur, leading to greater consistency, transparency, and less rework, thereby ensuring maximum efficiency and decreased costs.
More Stability:
By requiring the proper procedures and documentation of all processes, Aruba Quality Seal program helps mitigate problems and lead to a more accountable and knowledgeable staff, thereby providing stability within the business.
Improved Employee Morale:
Staff members are more satisfied and motivated when there are defined roles and responsibilities, a clear understanding of management accountability, established training procedures, and a well-defined picture of how the roles of the employees affect quality and the overall success of the business—and this employee satisfaction is ensured by the Aruba Quality Seal program. Improved employee morale in turn elevates your business’ image, reputation, and service.
Stronger Leadership:
Aruba Quality Seal standards require commitment and involvement from a business’ leadership team, ensuring stronger leadership and an established vision, which in turn results in having a more motivated, engaged, and empowered workforce, contributing to a better overall working environment.
Wiser Decision-Making:
The Aruba Quality Seal program sets out clear directives regarding audits, standards, and process reviews, helping a business gather valuable information (possibly previously unknown) and make decisions based on solid data.
Greater Sustainability:
In working towards the Aruba Quality Seal certification, a business is required to ensure that specific aspects of its operation adhere to strict sustainability standards as stated in our laws, thereby guaranteeing environmentally friendly processes that help to protect Aruba’s fragile tourism product—not to mention that more and more tourists want to support sustainable businesses. Furthermore, greater sustainability often means increased efficiency and savings in the long run.
Promotional Benefits:
As the recipient of the Aruba Quality Seal, your business will enjoy a wide range of promotional benefits and invaluable exposure through promotional and marketing efforts by the Aruba Tourism Authority. The scope of these efforts include international recognition via press releases and publications, garnering local recognition through local press/media and hotel in-room television, promotion and inclusion in relevant blogs on the island’s number-one search engine, aruba.com, representation at various Aruba tourism conferences, meetings, marketplaces, and networking opportunities with visiting travel-trade professionals. Your business will be also recommended to the valuable incentive and group market.
